Year 2 Mid-Year Report

 

This project builds upon the first year pilot project for the Anywhere-Anytime Library.  The pilot was implemented in 1999-2000 and has been designated as an Exemplary LSTA Project by the State Library of Florida.  The Anywhere-Anytime is designed to create a common electronic gateway to member library services.  Using the gateway residents have access from anywhere at anytime via the World Wide Web to a virtual catalog representing materials in 22 TBLC member libraries.  This gateway allows libraries with completely different automation systems to share library holdings and perform interlibrary loan operations as if they were one common system.  Patrons have access to a virtual catalog, which provides unmediated interlibrary resource sharing capability. 

 

Via the gateway, any person with a valid library card at a participating library will soon be able to access governmental, library created and commercial databases thereby creating a virtual library.  Visitors can access and search non-proprietary and library holdings databases.

 

This project builds on the first year pilot project by expanding the number of TBLC member libraries that are linked together, providing increased software functionality and by continuing to explore ways TBLC member libraries can cooperatively acquire on-line resources and make them available to their clients.

 

The software selected to provide the gateway, virtual catalog (Alleycat), and the interlibrary loan functionality is called URSA and is supplied by epixtech. It is modular and flexible relative to the features each member library can select to implement. 

 

This is the mid-year progress report. Significant accomplishments have been:

 

1.      Signing an Amendment to the contract between TBLC and epixtech for the URSA product as the gateway software

2.      Agreement to participate in the project by 35 libraries, which use 10 separate library automation systems. 

3.      Facilitating purchases of commercial databases and additional e-books from NetLibrary.

4.      Meeting with new Alleycat participants to work on completing profile forms

5.      Hosting an Alleycat “Decision Makers” meeting in January

6.      Upgrading the URSA software to Version 2.6 in February

7.      Facilitating communication between epixtech and Gaylord to work on a solution to connect libraries using Polaris to Alleycat

8.      Presentation of a program session about Alleycat at the Computers in Libraries Conference in March.

9.      Writing of an article about Alleycat to be published in Computer In Libraries magazine in April

10.  Publication of an article about the e-books aspect of the project in Computer In Libraries magazine in March

11.  Implementing Alleycat for the St. Petersburg Public Library automation system (SPIN).  This included training for staff of the St. Petersburg, Gulfport, Gulf Beaches and St. Pete Beach public libraries.

12.  Planning for year three of the project, including discussions with two other MLCs about joining Alleycat

13.  Updating the Alleycat website with FAQ (Frequently Asked Questions)

14.  Preparing to survey patrons and staff

 

ACCESS TO INFORMATION ABOUT MATERIALS IN LIBRARIES IN THE REGION

 

Virtual Catalog and Interlibrary Loan Capability – Alleycat

 

The virtual catalog and interlibrary loan capability of the project is known as Alleycat.  The first group of libraries have been linked and their clients have been using the system since May 2000 with great success. Alleycat has processed over 8,000 requests.  Alleycat libraries have filled over 5,600 requests.

 

Activities Timeline

 

The following timeline with activities and particulars documents the extent to which the project has met its goals.  It also indicates which objectives have been accomplished and how this has been accomplished.

 

October 2000 –January 2001

 

Negotiations took place to amend the contract with epixtech.  The amendment was signed in January 2001.  It provides for adding libraries and functionality. 

 

Libraries that were started in 1999-2000 (St. Petersburg for SPIN and Pasco County) and were delayed by the uncooperativeness of their vendor ordered the necessary circulation interface software.

 

The vendor is charging for the interface as a module to add into their system.  This increased the cost of including the six libraries that are using the DRA library management systems in the project.  The libraries will pay maintenance charges and TBLC will reimburse them out of grant funds for the purchase of the module.  The affected libraries are:

 

SPIN

St. Petersburg Public Library

Gulf Beaches

Gulfport

St. Pete Beach

Pasco County

Citrus County

Hernando County

 

 

This cost, plus the actual cost to implement the functionality to seamlessly search and place requests in OCLC using Direct Request, necessitated reevaluating the sites and features to be implemented in 2000-2001.  Factors considered were readiness of library systems to start using the basic Alleycat functionality, length of time libraries have used Alleycat, number of requests libraries currently sent to OCLC and product readiness and ability of the product to work properly with the library automation system.

 

The libraries in the Heartland Library Cooperative were postponed until 2001-2002 because they will be implementing a Polaris system during the second half of the year.  They will be ready for implementation in 2001-2002.  It is possible to implement them in 2000-2001 if another library slips behind.  Polaris compatibility will be tested with Clearwater Public Library in 2000-2001.

 

Functionality of OCLC as library of last resort using Direct Request became available in February 2001.  Plans are to begin testing it in April or May.  There were sufficient funds to set up the functionality of extended databases and to implement 3 library management systems.  SUNLINE (serving 10 libraries), Tampa-Hillsborough (serving 3 libraries) and Sarasota County were the first and largest systems to be implemented in 1999-2000.  These were selected to test OCLC as Library of Last Resort. 

 

As part of this OCLC “hook”, five “extended” catalogs will be added to Alleycat.  The extended catalogs have been identified as LIUS, LINCC, the State Library, the Florida subset of WorldCat and the TBLC subset of the Florida Union List of Serials. 

 

Tape for the ULS was ordered from OCLC in March.  Delivery is expected in June 2001.  Once this tape is received, it will be mounted on the Tampa/Hillsborough automation system.  It will be searchable by all patrons of Alleycat but requests will only be available from patrons who authenticate against those libraries with the OCLC hook.

 

Remote Patron Authentication (RPA) was purchased by Tampa-Hillsborough for testing as part of the Anywhere-Anytime Library.  It requires a separate server, which was also purchased by Tampa-Hillsborough.  Due to budget constraints, the participating libraries are being asked to pay for this module.  RPA enables remote patron access to commercial databases by authenticating library users on their home library patron database and verifying eligibility to the database vendor. SUNLINE and Sarasota both plan to implement this feature.  These libraries will be hosted on the Tampa-Hillsborough RPA server. 

 

 

The list of libraries to be added to Alleycat in 2001-2002 is:

 

DRA Classic 

    Citrus County Library

    Hernando County Library

 

 

 

 

Polaris from Gaylord

    Clearwater Public Library

 

Horizon from epixtech

·         Palm Harbor Library (Finish)

 East Lake Community Library (Finish)

Horizon from epixtech

·         Polk County Library Cooperative

Auburndale

Bartow

Dundee

Eagle Lake

Ft. Meade

Haines City

Lakeland

Latt-Maxcy

Mulberry

Polk City

Winter Haven

 

 

The sites to be added in 2000-2001 represent 16 libraries, 5 separate library automation systems, three vendor products, and they provide 29 library outlets. When these libraries have been implemented, over 2.8 million residents will be able to initiate interlibrary loan requests in Alleycat.  There will be 5.7 million items represented in the virtual catalog. 

 

The proposed new participants in the Alleycat portion of the Anywhere-Anytime Library met in August 2000.  They were given an overview of the project, a tentative timetable and their profile worksheets.  The worksheets were introduced and reviewed as a group.  The forms were distributed with instructions for completion.  They will be returned to TBLC in time for epixtech to configure the software for each library as it is implemented. 

 

Palm Harbor has been operating in mediated mode.  They are upgrading their Horizon system to version 6.0, which contains the needed components for connecting them with extended circulation features.  Their upgrade was to be completed by the end of February 2001, however this has been delayed and the anticipated date is now the end of March 2001.

 

Clearwater has identified a contact person at Gaylord who will be epixtech's contact for working out the best procedure to connect Clearwater's Polaris system to Alleycat.  epixtech is in the process of working with Gaylord to work out these details. Clearwater will be the first Polaris site in the country connected to the URSA product.  The process is expected to be similar to connecting a Horizon site. Both products can use either ESIP or the newer standard NCIP.

 

October 2000

On October 3 The Tampa Hillsborough- John Germany Library (Main) and the Sarasota County - Selby Library hosted media events to introduce the “A Couple of Clicks…Millions of Picks” marketing campaign for Alleycat.  At the same time new public relations materials and the Cat & Mouse logo came into use.  A copy of the brochure and sample of the labels used by libraries to identify Alleycat loans are attached.  Libraries also began using special labels to identify Alleycat loans.

 



 

 
Text Box: Anywhere-Anytime Library  alleycat.tblc.org

               

                             A couple of clicks

               millions of picks

 

 

             Request #: ___________________

 

             Due: _________________

 

                Pickup Location: __________________________

 

 

Return to Circulation Desk

 

A service of the

Tampa Bay Library Consortium

 

Funded by the federal Library Services & Technology Act.

                Sample Label

 

November 2000

 

The Alleycat Sun server was moved from Tampa Main to TBLC.  Over the previous months there were several firewall issues at Tampa that interrupted the Internet connection.  The technical staff suggested that it would be best for all concerned if TBLC hosted the server.  This will provide a more stable Internet connection.  As soon as the server was moved to TBLC it was noticed that it added a big load to the T1 line at TBLC.  Arrangements are being made to increase service to Super T3 Mbs service.

 

December 2000

 

Executive Director, Diane Solomon, made a presentation to the Florida Library Network Council describing the Anywhere Anytime Library and its Alleycat component.

 

February – March 2001

 

Software Upgrade

Alleycat’s upgrade to URSA 2.6 was accomplished on February 26, 2001.  This new version of the software provides for the OCLC “hook” and extended catalogs. It also redefined the patron "Combined Results" screen with the optional feature of displaying the library locations or count with the titles. 

 

SPIN Libraries Connected

 

The SPIN libraries went into full production using Alleycat on February 20, 2001.  This site was delayed by DRA.  As indicated in last year’s grant report, at DRA’s request, a special utility was needed in order for DRA sites to be connected to the URSA software.  The URSA software worked with DRA in mediated mode but was problematic for the extended circulation feature.  The SPIN libraries are the first DRA site in the country to use the extended circulation feature.  In the first eight days of operation, Alleycat saw a big jump in requesting activity.  We anticipate a big jump in March with the patrons in south Pinellas County using the system.  One librarian at a St. Petersburg branch library passed along a quote from their patron as he checked out his Alleycat loan book - "This is blazingly fast.”

 

Computers in Libraries Conference

 

Karen Wilber and Lauren Stokes presented a program about the Anywhere-Anytime Library project at the Computers in Libraries Conference (Washington DC) in early March.  The session focused on implementation strategies and what the project does for member libraries and their patrons, the technical platforms used and challenges faced such as training and publicity.

 

Planned for May - August

 

Orientation

 

Drawing upon lessons learned in the first year we plan to meet with the staff at libraries that will be implementing Alleycat in the month before training will occur.  We have found talking with the library staff and explaining the general concept of the virtual library before implementation and training on the product works very well.

 

The following Staff meetings have been scheduled to introduce library staff to the virtual library concept:

·        Hernando May 2001 (Hernando may be moving from DRA Classic to TAOS in 60 days. If this occurs then Hernando will be postponed and Citrus will move forward.)

·        Clearwater May 2001

·        Polk Cooperative May 2001

·        Citrus June 2001

 

Training

 

Lauren Stokes developed a Computer Based Training (CBT) course in the fall of 2000.  This enables us to train in unmediated mode without a live URSA system.  The course was written in Authorware 5.1 using a small Access database.  The training method is flexible.  Individual students working on their own can use it either in a classroom setting with an instructor or independently.  The course was tested when the SPIN libraries were trained.  It serves three purposes: 1) Enables a student to be trained without placing real requests in the system, 2) Allows staff to be trained independently of their ability to attend a formal class, 3) Eliminates the need for connecting to the Internet during training. 

 

The SPIN libraries are using the first DRA system at a TBLC participating library. To provide added assistance a cheat sheet for staff to follow was developed and it was included with the CBT. The cheat sheet contains the steps to follow in both the library automation system and the URSA software. If the steps are followed in the correct order the system performs, as it should.  When staff does not perform the steps in the correct sequence URSA map failures occur.  As a result of this training test, laminated copies of the cheat sheet will be provided to staff and the necessity of following all of the steps in the correct order will be emphasized at the next training session for SPIN libraries. This session is scheduled for April 5 for the SPIN libraries at the St. Pete Beach Library using CBT and DRA/URSA "cheat sheet".

 

Based upon the implementation schedule for Alleycat, training for new libraries and new features will be scheduled as follows:

 

Library

Month

Pasco County

 April 2001

Palm Harbor

 April 2001

OCLC training

 May 2001

Clearwater

 June 2001

Hernando (See note in Orientation section above)

 June 2001

Citrus

 July 2001

Polk

 August 2001

 


ACCESS TO DATABASES AND FULL TEXT MATERIALS

 

The access to databases and full text materials portion of the project has experienced enormous success in the form of the e-book project.  This project, now called LibrarE, brings 31 TBLC member libraries together to share a growing collection of electronic books purchased from netLibrary.  The group includes public, private academic and community college libraries that have collaboratively selected the materials in the LibrarE collection.

 

Negotiation of group discounts on purchase of electronic resources such as online databases continues to be a challenge.  Small successes have been found in purchase of NoveList for 12 member libraries and purchase of Bowker products for three member libraries.

 

Activities Timeline

 

October

 

Training on use of the netLibrary system was provided by a netLibrary trainer for 37 attendees.  Additional training sessions were conducted by TBLC staff at Palm Harbor Library (8 attendees) and Clearwater Public Library (18 attendees).

 

MARC records for all e-books purchased from netLibrary were made available for libraries to load into local automation systems.  TBLC staff cataloged 784 titles, netLibrary supplied 437.

 

December

 

Bowker’s booksinprint.com with Reviews and ulrichsweb.com were licensed for the Tampa-Hillsborough County Public Library.  Discount on purchase of booksinprint.com with Reviews was negotiated for Palm Harbor Library and Tarpon Springs Public Library.

 

Tampa-Hillsborough County Public Library and Hillsborough Community College joined the e-book project. This brought the total number of participating libraries to 31.

 

LibrarE name and logo for the netLibrary e-books project was developed and approved by participating libraries.  Instructional brochures using the name and logo were created and distributed to all participants. 

 

LibrarE participating libraries established the following collection development schedule and selection teams.


 

LibrarE Selection Calendar and Selection Teams

 

Month

December

February

April

June

August

 

Subject

Areas

 

 

 

 

 

History

Literature

 

 

Social Science

 

Science

Health

 

Computers

Technology

Internet

 

 

 

Selection Team

Matt Moore

Clearwater

 

Chris Marszalek

Palm Harbor

 

Sal Miranda

Tarpon Springs

 

Debbie McElvey

Citrus County

 

 

 

 

Roberta Whipple

St. Pete Beach

 

Kathy Dort

Largo

 

Barbara Jameson

Jamie Hastreiter

Lana Bullian

Tarpon Springs

 

Stephanie Clark

Safety Harbor

 

Judy Born

Manatee CC

 

Terri Singer

Hillsborough CC

 

Rayna Shilling

Sarasota

Matt Moore

Clearwater

 

Keith Allen

Citrus County Public Library

Pinellas Talking Book Library

Safety Harbor Public Library

Gulfport Public Library

St. Pete Beach Public Library

Largo Library

St. Petersburg Public Library

New Port Richey Public Library

Seminole Community Library

Palm Harbor Library

Tarpon Springs Public Library

 

February

 

165 new business titles were added to the LibrarE collection.  MARC records were supplied by netLibrary and provided to all participating libraries to load into local automation systems.

 

Use of the LibrarE collection increases monthly.  The subject areas experiencing the most use are computers and Cliff’s Notes.  During February 449 accesses of titles in the collection were recorded, bringing the lifetime use of the collection to 2,781 accesses.

 

Top 10 LibrarE Checkouts, February 2001

 

Accesses

Title

Publisher

14

Tess of the d'Urbervilles

Cliffs Notes

10

Oracle database administration

O'Reilly and Associates

8

The complete idiot's guide to playing the guitar

Macmillan USA, Inc.

7

ASP in a nutshell

O'Reilly and Associates

7

Harvard business review on change.

Harvard Business School Press

7

The complete idiot's guide to Microsoft FrontPage 2000

Macmillan USA, Inc.

6

Sams teach yourself Microsoft SQL server 7.0 in 21 days

Macmillan USA, Inc.

6

The complete idiot's guide to betting on horses

Macmillan USA, Inc.

6

The fearless executive

AMACOM Books

5

Cliffs notes on the Bible

IDG Books Worldwide, Inc.

 

March

On March 6th, all LibrarE participating libraries celebrated eBorrower sign-up day.  Staff in participating libraries wore “Are you an eBorrower?” buttons to increase awareness. One library used a laptop/projector setup in the middle of the library to provide live e-borrower demos all day. 30 eBorrowers registered as a result. In addition, the library has a PC dedicated to e-borrower registration in the Reference area.

 

“Taking E-books for a Test Drive” was published in the March issue of Computers In Libraries.  The article describes the LibrarE project. (Blue pages)

 

CHALLENGES

 

One of the expectations when piloting innovation is that there will be challenges. A big part of this project is testing new ways to improve access to information and materials for residents of the region.  This section of the mid-year report identifies some of the challenges and how they are being resolved.

 

OCLC as Library of Last resort

 

Early in March we learned that OCLC has begun to place barriers to full implementation of the linking of URSA and the OCLC ILL subsystem via Direct Request.  Initial testing was done on the OCLC server. When full production at North Bay Library Cooperative was attempted, OCLC called a halt. Epixtech is negotiating with OCLC in regards this matter.  It is hoped that it will be resolved within the month and TBLC’s implementation can move forward as planned.

 

System Changes

 

Hernando County has just decided to move to Taos within the next 60 days.  There are conflicting reports at this time as to how URSA will work with this new product.  If TAOS is standards compliant using NISO and ISO SIP protocols, then it will be unnecessary for DRA to tailor the cataloging utility. DRA told Hernando County that they would have to rewrite the utility.  The best-case scenario is for Hernando County to be ready to be implemented in July.  In the other cases, the Heartland Library Cooperative would be moved back into this year.

 

ACCESS TO INFORMATION ABOUT MATERIALS IN LIBRARIES IN THE REGION

 

The most persistent challenges in implementing and managing the Alleycat project have been software related. They are generally due mainly to forces outside of our control.

 

Mapping

 

At the beginning of March, Tampa Hillsborough reported a significant problem.  A search could be completed in guest mode but patrons could not be authenticated nor could staff login.  It was discovered that something had happened destroy part of the library system’s map in URSA.  It appeared that a template with an old IP address had been overlaid onto the current Tampa map.  The process of discovering the problem took several days.  This problem occurred over a weekend.  One Tampa patron became very concerned that the service was being discontinued. He had been using the service for several months, enjoyed it, and did not want it to go away.

 

Most problems are a result of the automation system having changes done to it.  The URSA software is told what to do by screen recognition (process is called mapping).  When the screen is changed the software no longer recognizes the screen thus, it does not know how to proceed.  We have cautioned all participants to tell the project coordinator when they are making changes or system upgrades.

 

 

Interaction with Multiple Systems and their Vendors

 

Although St. Petersburg ordered the DRA utility in October, it was not shipped or installed until February.  St. Petersburg was the test site and this delay has made it difficult to connect the 4 DRA sites in a timely manner.

 

The background on this issue goes back to January 2000:  Pasco County and St. Petersburg (including Gulf Beaches, Gulfport and St. Pete Beach) are DRA systems. DRA sent a letter to its clients that contained a veiled threat to negate library contracts or sue TBLC if DRA libraries participated in the system.   epixtech spent the Spring of 2000 negotiating with DRA to facilitate participation by libraries with DRA systems.  Once an agreement was reached between DRA and epixtech in June 2000 the needed utility could be developed. 

 

TBLC worked with the DRA libraries that were scheduled to be part of this project.  They now understand that no URSA software is being placed on their automation system.  All URSA software resides on the SUN server.  The libraries have agreed to provide low-level security clearance for the URSA server to act as a typical circulation clerk.  The interlibrary loan aspect has been described to us and to the participants as equivalent to adding an automated staff member.

 

Palm Harbor is in the process of upgrading their Horizon 5.3 system to Horizon 6.0.  They need to install this upgrade for the site to be complete.  Likewise the Clearwater Public Library could only be implemented after they upgraded their system.  Implementation is awaiting completion of work that Gaylord and epixtech will need to accomplish.

 

COORDINATION OF GROUP PURCHASES

 

The group purchase portion of the project is faced with a few challenges.  Vendors are unwilling to quote prices until a minimum buy-in has been established and libraries are unwilling to commit to purchase until a price has been established. We are caught between the proverbial rock and a hard place.  The second challenge is coordinating purchases that coincide with the calendars and budget timing constraints in place in many of the libraries.

 

To meet this challenge the Tampa-Hillsborough Public Library (THPL) has agreed to partner with us in our ongoing efforts to coordinate group purchases.  THPL subscribes to over 40 electronic resources.  They will make their renewal schedule calendar available to us to enable us to make all member libraries aware, in advance, of when negotiations and purchase of products will occur.  Using THPL’s established resources also enables us to set a baseline with the vendor.  THPL’s purchase will set the foundation for a minimum price and we will work to lower prices as additional libraries join in a purchase.  This will help to lower THPL’s price and will give other libraries a “ballpark” figure on purchases.  The new THPL-partnered approach will begin in April 2001.

 

OUTCOMES

 

The two major outcomes for this project are:

·        Public use technology to get information

·        Participants learn to use technology

 

The mid-year outputs and indicators are shown in bold in the table below:

 

Output

Indicator

Sources/Methods

Outcome

Number of times the virtual library is used to request an item between May 2000 & February 2001

8,070

Number of interlibrary loan requests filled between May 2000 & February 2001

 

5,523

Reports from URSA software

 

Public use technology to get information

Number of library staff trained

 

AlleyCat         58

E-Books          125

Number of attendees at epixtech, TBLC and library training sessions and % of staff of participating libraries

AlleyCat         58

E-Books          125

Class attendance records

Participants learn to use technology

 

In addition, TBLC has developed measures of success for the strategies being implemented as part of the new strategic plan.  These measures, along with the related output, indicator and outcome are shown below. 

 

Strategy/Activities

Measures of Success

Output

Indicator

Outcome

Manage and expand a pilot project to provide a regional virtual catalog and interlibrary loan system

 

1999-2000 is established as the baseline for regional interlibrary loan activity.  Increases for participating libraries are a minimum of 10% per year over each preceding year.

# requests processed by Anywhere-Anytime Library software

 

Increase in % of requests processed

Public use technology to get information and resources

Facilitate addition of remaining public library systems, add private academic libraries, create linkages with public academic and school libraries

By October 2002 all counties served by TBLC member libraries have access to the full features of the Anywhere-Anytime Library

# and location of libraries using Anywhere-Anytime Library software

# of counties with libraries using the software

Public have access to technology to get information and resources

Implement software to electronically provide OCLC as library of last resort for the interlibrary loan aspect of the virtual library

Direct link to OCLC is in use by 50% of participating libraries by September 2001

# of libraries using URSA direct link to OCLC

50% of total Anywhere-Anytime Library participating libraries

Participants learn to use technology

Evaluate program and make needed adjustments

Establish a baseline of satisfaction by a random sampling of library staff and members of the public using the service regarding in 1999-2000.  Increase level of satisfaction to 90% by September 2003.

# of staff and members of the public responding to random sampling

Baseline % of satisfaction is established in 1999-2000 an increases by 1/3 of the % needed to reach 90% by September 2003

Public are satisfied with access to technology to get information and resources

Participants are satisfied with  technology

Develop a comprehensive program of library purchased on-line resources and regionally licensed products

10 member libraries participate in group purchases by September 2001

# member libraries participating in group purchase program

# libraries and list of databases

Public use to technology to get information

Utilize an Electronic Resources Task Force to contact vendors, negotiate for products and arrange for trials

One shared site license or facilitated purchases for three products are in place by Jan 2001

# of shared site licenses

# facilitated purchases for vendor products

# libraries and list of databases 

Public use to technology to get information

Facilitate and provide services to support regionwide reciprocal borrowing program

Participate appropriately in statewide planning and program expansion

Establish 1998-1999 as the baseline.

7,323 registered to use reciprocal borrowing

138,956 items  borrowed

# counties with reciprocal borrowing agreements

# people registered in libraries as reciprocal borrowers

# reciprocal loans recorded

% increase in # of people registered

% increase in # of reciprocal loans recorded

Public use to technology to get information and use that information to borrow materials directly from libraries

 

The final report will contain this information.

 

The methods used to collect the indicators will be:

1.             Statistical reports generated by the Anywhere-Anytime Library software,

2.             Random sampling of client satisfaction using an electronic survey which will ask:

a)    Was requesting an item from Alleycat? 

a. Very easy            b. Somewhat easy        c. A little difficult           d. Very difficult

b)   How long did it take for you to receive the item you ordered? 

a. 1-2 days            b. 3-4 days                   c. 5-7 days                   d. more than 7 days

c)    Where do you normally use Alleycat?

a. At home               b. At work                   c. In the library             d. Other

d)   How did you learn about Alleycat? 

a. Brochure              b. Library staff c. Local community meeting

d. Library website    e. Newspaper or magazine article          f. Library promotional

g. The Internet         h. Other

e)    Will you use this service again?

     a. Yes          b. No   c. Maybe

f)     How satisfied were you with the service you received? 

     a. Delighted             b. Satisfied       c. Somewhat satisfied   d. Was not satisfied

g)    Comments: ____________________________________________________________


 

3.             A random sampling of library staff using an electronic or paper survey which will ask:

a)    Do you request items from Alleycat for your patrons?

                       a. Yes          b. No         c. Sometimes

b)   How easy do you find the URSA (Alleycat) software to use?  

                        a. Very easy     b. Somewhat easy        c. A little difficult           d. Very difficult

c)    Do you have a link on your library's website for Alleycat? 

            a. Yes        b. No

d)   How do you promote Alleycat in your library?  

a.       Brochures for patrons to pickup

b.      Tell patrons

c.       Show patrons how to use it 

d.      All of the above 

e.       Two of the above 

f.        Do not promote

e)    Do you feel other libraries are filling borrowing requests  

a. Very quickly

b. Some what quickly

c. About the same as before Alleycat 

d. Slower than before Alleycat

 

f)     Do you feel your library is filling lending requests

a.       Very quickly 

b.      Some what quickly

c.       About the same as before Alleycat

d.      Slower than before Alleycat

g)    Has the number of your Interlibrary loans

            a. Increased      b. Decreased    c. About the same

h)    Has the amount of time you spend on Interlibrary Loan requests

a. Decreased b. Increased     c. About the same

i)      Has your use of OCLC  

a. Decreased    b. Increased     c. About the same         d. Never used OCLC


 

j)     Do you feel the training you received for Alleycat to was 

a.       Great - learned all I needed to know 

b.      Good but could have used more of it

c.       "Ok" but did not like the format or could have used more if it

d.      Could have been a lot better

k)                  Does the software relieve staff of some previous tasks ILL tasks?

a. Yes              b. No

l)                    Would they be able to provide the same level of customer service without the Anywhere-Anytime Library software?

a. Yes              b. No

m)                Comments:

 

SUMMARY

 

In the body of this report, several mid-course corrections have been noted.  The most significant are:

1                    Patron Authentication for interlibrary loan was activated as the libraries are connected; but remote patron authentication (RPA) for use of external databases will wait until 2001-2002.

2                    Software for OCLC as Library of Last Resort is ready and will be implementation in May 2001.

 

At this time, year two libraries are eagerly awaiting introduction of the Anywhere-Anytime Library (Alleycat).  The Anywhere-Anytime Library web site can be reached at: http://alleycat.tblc.org , users may authenticate against one of the participating libraries or they can log in as ‘guest”. 

 

The project website is available at http://tblc.org/aal.  It is extremely informative, contains project documentation, and updates to the project.

 

 


II.                   EXPENDITURES

(Provide a status report of project expenditures, both grant and match, to date)

 

 

 

 

 

 

 GRANT

       LOCAL/STATE

     GRANT

 

 FUNDS

       MATCH

     FUNDS

 

EXPENDED

EXPENDED

UNEXPENDED

 

SALARIES & BENEFITS  (Position Title)                        F.T.E.

__Diane Solomon ______________________________ ___0.1  _          $   _4,594.02__                      $   __ 15,593.42_

__Lauren Stokes _______________________________ ___0.5__               _9,222.81__                          __   7,084.76_

__Beth Watson ________________________________ ___0.4__              _4,434.30__                          __   7,232.72_

__Karen Wilber________________________________   ___0.2__               _   990.63___                        __ 3,949.14____

 

TOTAL SALARIES................................................................................... $   19,241.76____                  $   _  33,860.04_____            $ _ 758.24_

 

CONTRACTUAL SERVICES  (List each vendor)

__             ________________________________________________     $   _____________                $   _____________

TOTAL CONTRACTUAL SERVICES.................................................... $   _____________                $   _____________                $   ____________

 

LIBRARY MATERIALS (Include type and numbers of materials to be purchased)

______________________________________________________          $   _____________                $   _____________

 

TOTAL LIBRARY MATERIALS............................................................ $   _____________                $   _____________                $   ____________

 

SUPPLIES (List supplies needed)

_Crystal Reports_________________________________________        $   ____     ______                 $   _____________

______________________________________________________              _____________                    _____________

 

TOTAL SUPPLIES.................................................................................... $   _________                       $    _____________               $   ___500.00_

                                                                                                                               

TOTAL TRAVEL...................................................................................... $   __390.73_____                 $   __ 238.25____                  $   109.27___

 

EQUIPMENT (Equipment and furniture with a useful life of

at least one year and a unit cost of $1,000 or m

______________________________________________________          $   _____________                $   _____________

______________________________________________________              _____________                    _____________

TOTAL EQUIPMENT.............................................................................. $   _____________                $   _____________               $   ___________

 

OTHER  (Specify)

_Staff of Participating Libraries____________________________           $   _____________                $   __         ______

_epixtech Software Licenses and Maintenance_________________           $   _____________                $   __ ______

_ epixtech Phase 4 Implementation__________________________               _____________                    _____________

_ epixtech Phase 5 Functionality____________________________               ______________                  _____________

_ epixtech New Libraries__________________________________               _____________                    _____________

_Electronic Database Purchases_____________________________              _____________                    __67,157.93___

_Marketing-Printing______________________________________              __  638.95_____                   __  3,114.89____

 

TOTAL OTHER........................................................................................ $   __ 638.95_____               $   _ _70,272.82____             $216,361.05  

 

TOTAL....................................................................................................... $   _20,271.44____                $   _104,371.11                     $ 217,728.56