Procedures
Couple of Clicks (PDF File, Size 31.2 KB)
Easy Ask (PDF File, Size 33.3 KB)
Mediated (PDF File, Size 264 KB)
Unmediated (PDF File, Size 418 KB)
Web Easy Ask Guide (PDF File, Size 516 KB)
Making DLLI Claims (PDF File, Size 129 KB)
Online Registration (PDF File, Size 13.4 KB)
DRA URSA Procedures (PDF File, Size 2.49 KB)Error Procedures (PDF File, Size 54.2 KB) OCLC Direct Request Profiling (PDF File, Size 70.3 KB)
OCLC Daily Work Flow (PDF File, Size 387 KB)
OCLC Tip Sheet (PDF File, Size 237 KB)
Creating OCLC Custom Holdings (PDF File, Size 422 KB)
Citrus DRA Procedures (PDF File, Size 352 KB) Tasks at a Glance
(PDF File, Size 7.75 KB)
Daily Tasks
(PDF File, Size 3.25 KB)
Monthly Tasks
(PDF File, Size 1.00 KB)
Status Codes
(PDF File, Size 4.17 KB)
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