About Us

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Ask a Librarian is Florida’s Virtual Reference Project. Part of the Florida Electronic Library, a State Library project funded with LSTA funds.

The service went live July 28, 2003 with 14 libraries and limited hours. The service now has 89 libraries and is open 10am-Midnight EST Sunday – Thursday and 10-5 EST on Friday and Saturday.

The service is staffed by librarians throughout Florida and several library school students intern to assist with night hours.

Contact information:

Diana Sachs-Silveria, Virtual Reference Manager, 813.622.8252 ext 234, email: sachsd@tblc.org. Diana is the Project Manager and oversees the Ask a Librarian project. Her day to day activities include budget, marketing, promotion, recruiting new members, troubleshooting, and overall project development.

Jennifer Gregor, Virtual Reference Coordinator, 813.622.8252 ext 233; email: gregorj@tblc.org. Jennifer is the day to day coordinator of Ask a Librarian. Her day to day activities include managing the desk (90+ libraries in over 260 scheduling slots!!), training and troubleshooting.

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