Disappearing Operators (UPDATE)

Thanks for your patience.  I think we have the missing operator problem resolved.  When you are logged into the collaborative desk you should now be able to see the actual people who are staffing that desk with you.  Just choose “Collaborative Desk” from the drop-down menu on the active users tab and you will see the list of librarians.  We will be rebooting the server early Friday morning to clear out any lingering issues.  Service should not be interrupted.  If you have any questions or any more trouble with this, please let us know.