Best Transcripts for Oct/Nov have been selected

The Quailty Assurance Workgroup has announced the winners for the Best Chats for October & November 2006. The full transcripts are available in the Ask a Librarian, just click on the link to view the best transcripts of the month!

Best Detailed Chat: Tom Cipullo. Palm Beach County 10/5/2006 4:04:39 PM 26 min 37 sec (Funding sources for libraries). “Discussed where to get statistics, books in print, and ebooks. A good introduction to various kinds of sources for an LIS student”

Best Brief Chat: Jorge Perez. SPC Library 11/29/2006 2:12:09 PM (Assisting an Actor)16 min 42. “Jorge showed enthusiasm as he worked with a patron who was interested in acting in looking for agencies to contact in Florida. Jorge found useful web sites and stayed in close touch with the patron while he did searches. Jorge found one contact within the patron’s town.”

For Teaching: Mike Shell. Jacksonville Public 10/18/2006 2:10:22 PM 33 min 47 sec ( Mike helped SPC student find information on the databases on leadership.) “I feel really good about this one…even though it is tooting my own horn. The customer came back on to ask for the transcript for her class.”

The QA workgroup is currently looking for nominees for December and January sessions, so please consider nominating yourself or coworkers through the form in the Ask a Librarian Toolbox.