New script
March 27, 2007 by Diana Filed under News & Announcements
I’ve added a new script to those available to everyone staffing the statewide desk. Here is the script; it is titled “Co-browse won’t config”:
I’m sorry but it looks like your browser is not able to be configured for co-browsing. We can continue our session without the co-browse function.
Please feel free to use this script anytime you are having problems with the co-browser or if you have tried to configure the co-browser with your patron and it doesn’t seem to be working. There are numerous reasons why a patron’s browser may not be able to be configured for co-browsing and we feel this is the best way to explain that.
Please let me know if you have any questions.
Comments?