Clearing up the confusion with Florida Virtual Desks

Have you had a Florida Virtual Library or a Florida Virtual School student user lately? Ask a Librarian has had two very similar desks:
• Florida Virtual Library: Users who come through the generic page (www.askalibrarian.org) without affiliating with a library
• Florida Virtual School: Students from the online Florida Virtual School.

At the fast-paced Ask a Librarian desk it was often hard to differentiate between the two entry points. To help sort out this confusion, we have renamed the main desk to “AaL Collaborative.”   An AaL Collaborative user could be anyone, we have approximately 700 unaffiliated users we assist each month. 

When you have a AaL Collaborative user, don’t forget you can always ask them their local library if it helps you find the appropriate resources.