May 2007 Statistics

In May, Ask a Librarian had 2,607 live chat sessions and 993 email sessions. From May of last year we had an increase of over 140% in live chat sessions and an increase of 38% in email, totaling an increase of almost 100% from last year’s use. Ask a Librarian had an average of 87 reference chat sessions each day, with the typical weekend totalling at over 100 sessions. Ask a Librarian has had 21,232 live chat sessions this grant year, a 131% increase over the previous grant year. View as PDF or JPG.