Marie Radford’s ALA Presentation

The presentation I attended at ALA and posted my notes on,  is now online at:

Radford, Marie L. 2007. “See it, Hear it, Touch it: How do Communication and Learning Styles Affect Virtual Reference?” RUSA, RSS/MARS Virtual Reference Committee, American Library Association Annual Conference, 25 June 2007, Washington, DC (USA). The presentation and the following handouts are available from the committee’s Web site:

• “Information Seeking Behavior and the Generations.” (table) (.pdf: 27K/1 pg.)
• Session abstract (includes resource list). (.pdf: 114K/3 pp.)