October Exemplary Reference Awards Announced

The Quality Assurance Workgroup has been hard at work and has awarded the following transcripts for October 2008 Exemplary Reference Awards of the Month.  Transcripts were awarded in three categories: Best Detailed Chat, Best Brief Chat, and Best Teaching Chat.    Katie Tyler from Winter Park Public Library will receive a gift card to Amazon.com for his Exemplary Detailed Chat and all three winners will receive a certificate at a presentation at next year’s Florida Library Association Annual Meeting in Orlando, Florida.

Brief Exemplary Chat Susan Smith, Hodges University on Oct 13. Susan helped the Manatee County Community College student with their databases.

Detailed Exemplary Chat Katie Tyler,  Winter Park Public Library on Oct 30. Helped the user find statistics on how many pets euthanized and cremated.

Teaching Exemplary Chat Susan Livingston, South Florida Community College on October 15. Wonderful coaching on finding article in a database.

To nominate a session or view past winners go to the Ask a Librarian Toolbox at: http://info.askalibrarian.org