Training Announcements

A few Ask a Librarian training-related announcements:

** There will be no monitored practice session on Tues., Feb. 24. The weekly practice sessions will resume on Tues., Mar. 3 and take place each Tuesday morning from 9 – 10 am as usual.

** A ScreenSharing demo has just been added to our new collection of online staff demos. You can check them out through this direct link, http://info.askalibrarian.org/toolbox/training.asp#demos, or just click on the Technical Support link in the Librarian Toolbox menu. Here are the demos currently available for self-paced viewing:

Logging In
Parts of the Agent Console
Basic Chat
Pushing Web Pages
Screen Sharing

** We are offering a new online workshop called Online Resources Inside the Agent Console. In this workshop, we will navigate through KnowledgeBase, password-embedded Gale resources, and the bookmarks inside the URLs tab. Plus, you can learn how to create your own URL bookmarks for use inside the console. There are two workshops currently available for registration (see the schedule below), so reserve your spot today at http://www.tblc.org/ws_classes.php.

Current Ask a Librarian Training Schedule:

Ask a Librarian Training @ TBLC (Tampa), Tues., Feb. 24, 9:00 am – 3:30 pm

Ask a Librarian Training @ CFLC (Orlando), Mon., Mar. 2, 9:00 am – 3:30 pm

Ask a Librarian 2-Hour Online Training, Thurs., Mar. 12, 9:30 – 11:30 am

E-mail: Online Ask a Librarian Workshop, Tues., Mar. 17, 2:00 pm – 3:00 pm

Online Resources Inside the Agent Console: Online Ask a Librarian Workshop
Thurs., Mar. 26, 10:00 – 10:45 am or
Mon., Apr. 6, 2:00 – 2:45 pm

Click here to register!