Ask a Librarian Quiz- Pass it on to your co-workers

You may have noticed my not-so-subtle hint at the end of last week’s word-of-mouth marketing email, where I mentioned that we might quiz your staff members who don’t participate in Ask a Librarian to see if they’re familiar with our service. One of most important parts of our word-of-mouth marketing campaign is to make sure that every single staff member at your library – from shelvers to the director – is comfortable enough with the basics of Ask a Librarian to be able to recommend it to a customer.

So here’s your chance to prove that you’ve done your WOMM (word-of-mouth marketing) duty and that your coworkers – the ones who don’t staff the Ask a Librarian desk – know what Ask a Librarian is!

Have your coworkers take this short quiz by April 30 to show us what they know about Ask a Librarian. Those who get all three questions correct will be entered into a drawing for some fun prizes. Make sure your coworkers enter your name in the proper location on the quiz, because if a person who you recommended wins the drawing, we will recognize you for doing a GREAT job spreading Ask a Librarian’s message to your fellow staff members.

The rules:

1. The person taking the quiz must be an employee at your library

2. The person taking the quiz must NOT be a current participant of Ask a Librarian. If he/she is on our agent list, he/she is not eligible.

3. Only people who have answered all three questions correctly will be eligible for the drawing

4. Please do not help your coworkers with the answers to the quiz. They can find the answers on our website, on posters in your library, or anywhere else they choose – the only place they can not get the answers is from YOU. (If you’ve done a good job teaching them about Ask a Librarian, they shouldn’t have to!)

Good luck and HAVE FUN!