April Statistics Now Available!

We had another great month.  In April, we answered 19% more questions than last April.   Local, academic and the collaborative queues showed great use.

Here is a word cloud visualizing the words used in questions to the collaborative desk last month.  The larger the words, the more frequent the word was used.

here are the detailed reports:

Summary Report (Apr 2009)
Chat by Entry Point (Apr09)
Email by Entry Point (Apr09)
usage-by-county-by-user-reported-zip-code