Archive for August, 2006

Mailing Labels

Thursday, August 31st, 2006

We recommend that you use the regular DLLI mailing labels to mail iBorrow items.  Stamp the DLLI label with the iBorrow stamp so the receiving library can identity the bag as containing iBorrow items.  The DLLI labels are available here: http://www.tblc.org/delivery/documentation.shtml.  The iBorrow stamps are available from TBLC. 

If you use labels other than DLLI labels please be sure the label contains a complete mailing address. Velocity Express will not deliver without a complete address on the label.

Local Lending in a Nutshell

Tuesday, August 15th, 2006

A new Local Holds in a Nutshell document is available on the iBorrow staff website at: http://www.tblc.org/iborrow-project/policies.shtml

The document describes the process iBorrow uses when a local hold is placed, with screen shots.

Post-August 10th build update

Friday, August 11th, 2006

As we certainly hope you know, you downloaded a new ‘build’ of the URSA/iBorrow client on August 10th when you clicked on the SirsiDynix icon. This build was designed to solve several problems. It didn’t get them all, but it got some, and the rest should be coming soon, but without your having to download a new build. Here’s the summary.

1. You can now decline iBorrow requests if you are the Lender.

2. If you want to push an iBorrow request to OCLC, and you lack an ISBN in the URSA request, you can do a separate search—in the Portal or in your local online catalog. If you find a record there with an ISBN, you can plug it into the one in Mediated Borrowing and then push it to OCLC.

3. The current lender is always displayed in the Item Detail screen up near the top. You may like this better than having it in the ROTA or you may not like it as well. But it’s there for you.

4. In the Portals, the Request Item button is now visible on the screen after a search almost all the time. Say, 90% of the time. And we’re working on the exceptions.

5. Recalled Loan. A lot of you have a bunch of items in your Recalled Loan container in the URSA client. Please leave them there. The engineer who is working on the earlier OCLC problems you have reported has put them there on purpose. That container is ignored by the “Day End” run that URSA/iBorrow does, so they will hold still while he is fixing them. As he finds the problem with each one or each group, the ones he fixes will pop back into the right URSA client container. If no new request for that same title has been created, they will behave as though they’d been in the right place all along. If a new request has been placed in the Portal or if the patron found a copy locally, or if the request has aged past his deadline, then there’ll be some orphans to clean up. We’ll burn that bridge when we come to it.

6. Centralized ILL management. This matters big time to Lee County and Hillsborough County. The fix did not work when we stepped through it with SD this morning on the phone, but they think they know where the problem is, and we should have a fix shortly.

7. Local Holds. Same story with this one. It works on their test servers but not on ours yet. Again, they think they can find and fix the problem soon without a new build. Stay tuned.

Please continue to mail or call in your questions. We’re fixing stuff as fast as we can.

Fixes in the new build of URSA client, August 8th

Friday, August 4th, 2006

On August 8th SirsiDynix will release a new build of the URSA client for iBorrow users.  When you access the client on the morning of August 8th you will download a new client.  Staff at TBLC have been in contact with systems administrators and/or IT staff in the five systems on iBorrow to provide information about the download.   

The fixes in this new client are described below.   

1. Centralized workflow will be implemented.  This means Tampa-Hillsborough and Lee County will be able to process all requests from the catalog agency rather than the individual agencies. 

2. Request item button will be moved to the left on the Results List in the portal. 

3. Ability to decline requests.    

4. The current borrower and lender will always be displayed above the tabs in the Request Detail screen. 

5. Ability to edit the bib information in a request to add the ISBN or other number so OCLC will accept the request.  We will send procedures for doing this when the build has been made available.   

6. Preventing URSA from resending requests to OCLC. 

7. ISBNs with text after the number will not prevent a match.

New Procedure for Receive Loan

Friday, August 4th, 2006

In training you were all trained to do these steps to Receive a loan:
1. Go to Receive Loan in Request Manager.
2. Locate the item in the list in the top pane and highlight it.
3. Enter the barcode in the barcode field and in the local barcode field.
 
These are the CORRECTED STEPS to Receive a Loan in iBorrow:
1. Go to Receive Loan in Request Manager.
2. Locate the item in the list in the top pane and highlight it.
3. Enter the barcode ONLY in the local barcode field.
 
We apologize for any inconvenience this may have caused.