Beth’s Blog

Up until yesterday, the messages in the My Account section of the iBorrow portal were prhased in “ILL-speak”.  They made sense to ILL staff, but not to patrons.  The new messages are less confusing.  I’ve listed them below with the status on the left and the matching message on the right.

STATUS                                 MESSAGE

Requested                              Processing request

Pending at Borrower                Processing Request

Pending at Lender                    Processing Request

Filled                                       Shipping Requested Item

Received                                 Processing Requested Item

If you have ideas for even better wording, send them to me, and I’ll pass them on to SirsiDynix.

This entry was posted on Friday, February 23rd, 2007 at 2:27 pm and is filed under iBorrow. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.