Portal Login Problems
Just so we wouldn’t get complacent, iBorrow has decided to mess with us again.
If you try to log in as a patron from East Lake, Palm Harbor, Sunline, Lee County, or Hillsborough County, you’ll get the error message that says:
“Invalid username and/or password, please login again”
Or you may get some variation on that wording. The bottom line is that you won’t get in.
(If you log in as a Pinellas Park user, or one from Citrus, Hernando, or Collier, you’re fine. Go figure.)
This seems to be a problem with RPA. Peter Fripp and Sandy Schlueter have been working on it since yesterday (November 12), and we hope—but cannot guarantee—that they’ll have it fixed today.
Stay tuned for updates. Contact me if you have questions.
–Al Carlson