iBorrow to OCLC functionality
Monday, July 24th, 2006Many of the iBorrow participating libraries use OCLC as the lender of last resort. If your library uses this functionality, this message is for you. In Alleycat requests only went to OCLC when a staff member submitted them to OCLC from the Alleycat provisional file. These requests were all mediated.
In iBorrow the software manages the OCLC connectivity in an unmediated mode. iBorrow will submit requests to OCLC automatically just as it submits them automatically to participating libraries. We have requested an enhancement to permit libraries to choose whether they want these requests to go to OCLC unmediated or to mediate them.
We are also experiencing some difficulties with the OCLC connectivity. The following summarizes:
1. Not all requests are going automatically to OCLC as they are supposed to. If the short bibliographic information contained in the request does not include a number, such as the ISBN, ISSN or OCLC number, the request cannot go to OCLC. A number is required. Unfortunately, a bug in the software does not permit you to edit the short bibliographic information and put the number in. To manage these you must manually enter them in OCLC if you wish for them to be fulfilled there.
2. The requests that are going automatically to OCLC are not receiving the update information from OCLC. The way this is SUPPOSED to work is this:
a. iBorrow forwards the request to OCLC.
b. OCLC sends a message to iBorrow saying that the request has been received and provides iBorrow with the OCLC review file number.
c. iBorrow moves the request from Mediate New Loan to Receive Loan and includes the review file number in the request.
Because the messages are not coming back properly from OCLC the requests are not moved to Receive Loan and you still see them in Mediate New Loan even though they have been forwarded. The requests in this status have the request number repeated in the ref number column in Mediate New Loan.
SirsiDynix is working to correct the problem described in #1.
SirsiDynix is working to correct the problem described in #2. We will notify you as soon as the fix is made. When the fix is made iBorrow will update all of existing requests that are “hung” in Mediate New Loan and move them to Receive Loan. It will also update all new requests as they come in.