The Tampa Bay Library Consortium is seeking an Ask a Librarian Virtual Reference Coordinator. This is not your typical library job! We’re looking for someone who is creative, innovative, independent and definitely techno-savvy.
Who are we looking for: We are seeking a dynamic individual who is techno-savvy and willing to continually learn new skills and keep on the forefront of library technology, specifically technologies that can aid in the delivery and promotion of Ask a Librarian (www.askalibrarian.org). We’d like someone with training experience and virtual reference experience. Our ideal candidate is a self-starter with knowledge of reference services and use of online resources, project management and customer support techniques, knowledge of general library operations, general computer technology, chat, word processing, database and spreadsheet software, record keeping and general office administration procedures. This position requires extensive travel, so flexibility and love of travel are a must.
This person must be able to communicate effectively verbally and in writing; develop and present training and presentations; and plan, organize, schedule and manage projects. We need an individual with considerable initiative, attention to detail and independent judgment to create and modify strategies in order to achieve project goals.
This job is challenging and dynamic, and for the right person, it offers a chance to work in a unique, fun environment.
The Virtual Reference Coordinator schedules and trains individuals staffing Florida’s Ask a Librarian virtual reference program, coordinates the program with staff of the College Center for Library Automation (CCLA) and reports to the Virtual Reference Manager.
Responsibilities include training, scheduling, and assisting librarians staffing Ask a Librarian’s virtual reference desk; working with an advisory committee and working groups; periodic staffing of the desk; participation in writing grant proposals, reports, and project documentation.
Required Qualifications: Ask a Librarian requires you have a master’s degree in Library and Information Science from an ALA accredited graduate program and a minimum two years of library experience.
Salary and Benefits: Salary range is $37,000 - $42,000, depending on qualifications and experience. Benefits package includes annual vacation and sick leave, paid holidays, retirement plan and health insurance (major medical, dental, life and disability).
Deadline: Until position is filled.
To apply, submit resume including three references to:
Charlie Parker, Executive Director
Tampa Bay Library Consortium
1202 Tech Blvd., Suite 202
Tampa, FL 33619
Fax: 813-628-4425
Email: cparker@tblc.org
