Archive for the ‘Ask a Librarian’ Category

Ask a Librarian’s June stats increase 47 percent

Friday, July 6th, 2007

Even with its traditional summer slowdown, Ask a Librarian had a busy June!

By the end of June 2006, Ask a Librarian had assisted 15,502 users so far that year. Users have increased by 47 percent with 32,751 questions so far this year! This June, AAL had 2,287 chat sessions, which was a 41 percent increase in chat sessions from June of last year.

Congratulations to everyone involved in Ask a Librarian, and keep up the great work!

Ask a Librarian usage soars

Wednesday, June 20th, 2007

Ask a Librarian’s May 2007 statistics are in, and usage continues to increase!

Ask a Librarian had 2,607 live chat sessions and 993 email sessions in May 2007. From May of last year, AAL had an increase of over 140% in live chat sessions and an increase of 38% in email, totaling an increase of almost 100% from last year’s use.

Ask a Librarian had an average of 87 reference chat sessions each day, with the typical weekend totaling at over 100 sessions. Ask a Librarian has had 21,232 live chat sessions this grant year, a 131% increase over the previous grant year.