Video List
Confronting the Crisis in Library Education
Are today's library education programs doing an adequate job of training the next generation of librarians? Is there really a crisis in library education? ALA President Michael Gorman and a panel of distinguished practitioners and educators participate in a national discussion. Our panelists include Nancy Allen, John Budd, and Elaine Zaremba Jennerich.
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Customer Service at the Library
This program offers a variety of powerful examples and effective tools to help library employees work with and for our customers.
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Fish
Catch the Energy. Release the Potential.This program creates a positive environment with energy and enthusiasm in the work place.
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Give 'em the Pickle
This customer service training video
with Bob Farrell is loaded with humor, touching stories, fun graphics and music, delivering a powerful message of "taking care of your customers".
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In This Together
Addressing the issues of Harassment and Respect in a unique and engaging manner. It's a smart, interactive program that uses an opinion survey to poll the viewer's thoughts on a wide variety of issues surrounding harassment and respect.
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Information Literacy for the 21st Century Learner: Reaching At-Risk High School and Community College Students
Viewers of Information Literacy for the 21st Century Learner will:
- Understand the relationship between information literacy and success in making the transition from high school to community college, especially for at-risk
students
- Understand the importance of assessment in determining information literacy skills
- Understand the benefits of high school and college collaboration on information literacy training
- Be aware of a range of information literacy toolkit resources
- Learn how to adapt toolkit resources to your environment
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Laughing at Stress with Loretta LaRoche
This comprehensive kit gives you everything you need to put on a one hour seminar on managing stress at home and in the workplace through the use of humor.
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Library Challenges & Opportunities: Google Book Search: Its Impact on Scholarship and Libraries
This teleconference explores Google Book Search with a discussion of this successful project amongst librarians, academic administrators, scholars and publishers on legal issues and the academic tradition of promoting a "spirit of inquiry."
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Library Challenges & Opportunities: Library Spaces: Future Needs
Even in this era of instant access to information by way of the "virtual world," a library's physical presence is still essential. But it's not just about visibility or a building's facade - it's also a reflection of a library's position in the community, and the variety and versatility of the services it provides. It is also about space - how it's designed, how it's used and how it will be used in the future.
Alan Kirk Gray moderates a panel discussion featuring practicing architects experienced in planning and design of all types of libraries and information facilities. With a wealth of support visuals, this program explores the relationship between function and form in library spaces.
College of DuPage
Teleconference, March 7, 2008 (1hr 30min)
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Library Challenges & Opportunities: The Relevance of Libraries in a Digital Age
James G. Neal, the Vice President for Information Services and University Librarian at Columbia University will assemble a panel to discuss the future relevance of libraries as we know them. The digital age has been with us long enough to make some practical predictions of how traditional roles of libraries will change in information selection, acquisition, synthesis, navigation, dissemination, interpretation and archiving. New responsibilities in information aggregation, publishing education, research and development and policy advocacy will be explored. It promises to be a lively and provocative session.
College of DuPage
Teleconference, May 11, 2007 (1hr 30min)
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Library Education: Facing New Realities
In our age of digital information, the training requirements of educated professionals must change to keep pace with the environment. This program examines the current state of library education.
College of DuPage
Teleconference, April 27, 2007 (1hr 30min)
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NILRA/ALA: Copyright in the Digital Age: An Update
The objectives of this program are to provide an understanding of:
- The key issues in U.S. Copyright Law since 2004
- "Fair use" as it applies to the use of web sites, blogs, wikis, and other web resources
- The copyright of public performance in education and library settings
- How international intellectual property decisions affect copyright in the U.S.
- The process of seeking permission to use music, film, and other media in schools and libraries
College of DuPage
Teleconference, June 1, 2007. (2hr)
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Library Management Hot TopicsBased on numerous requests and positive reaction to the Roundtable format used last spring, we will bring together experienced library managers, leaders in their field, to discuss a series of management-related issues. Both large and small academic and public libraries will be represented.
Viewer-suggested topics include: roles of support staff in libraries, team-building when the director won't lead, library recruiting, keeping staff motivated, disaster planning, and strategies for working with faculty.
College of DuPage
Teleconference, March 10, 2006. (1hr 30min)
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Soaring to Excellence
Libraries, the Universe, & Everything
Always a River, Sometimes a Library
Rick Anderson explores the three ways the library profession is broken, and the four ways to fix it. He uses the Mississippi River as a metaphor for patron behavior, and gives us new and useful ways to think about our patrons.
Host: Rick Anderson, College of DuPage Teleconference, February 3, 2006. (2 hours)
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Soaring to Excellence
Best New Technologies: Keeping Up with the Storm
New technologies keep coming at a rapid pace, and librarians are subject to the stress of being expected to both absorb and implement them. Is there any surprise that the challenges faced in keeping up with this storm of new technology is where the talk turns when librarians gather? Our cause for optimism is that a handful of these new technologies may actually help librarians to more effectively connect with their communities and involve community members in developing resources and content. This program will examine the challenges librarians face as we enter the world of Web 2.0. It will explore several of the newest technologies, investigate why librarians are adopting them and how they’re being used, and examine sensible approaches to choosing and implementing the technology that are right for your library. This teleconference is 90 minutes in length--Noon to 1:30 p.m. Eastern Time.
Slides now available!
Speakers: Steven Bell and Aaron Schmidt, Friday, October 27, 2006.
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Soaring to Excellence: Finding the Trends that Matter: Get your environmental scan on
Social and economic trends are anything but static. People's behaviors condition their consumer tendencies. What they see today, they want to experience tomorrow. By casting a watchful eye beyond the library's front doors, library workers everywhere will be prepared to respond to evolving needs and provide superior patron service.
College of DuPage
Teleconference, October 26, 2007. (1.5 hours)
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Soaring to Excellence: Next Gen Librarianship: Where do we go from here?
Soaring to Excellence Series: Library 2.0 and Beyond
Today's multigenerational library workforce faces a number of both internal and external challenges. To meet these challenges, we need to learn how to work together effectively, keep connected and current, and draw on individuals' unique strengths. In a graying profession, we also need to pay attention to succession planning, passing on institutional wisdom, and recruiting, retaining, and mentoring the next generation. Speaker: Rachel Gordon Singer, Information Today, Inc.
College of DuPage
Teleconference, February 9, 2007.(1.5 hours)
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Soaring to Excellence: People Watching with a Purpose: "Meeting needs before they need it"
Libraries - public, school, and academic - are re-visioning their roles in communities, moving beyond the rapidly outdated paradigm of creating services for patrons and students. Instead, libraries are beginning to partner with community members to build meaningful experiences.
In this program, we discuss this paradigm shift and why it’s necessary in a democratic society. Our guests explore the basic principles behind community informatics, and give practical examples of what it looks like in the real world.
College of DuPage
Teleconference, February 8, 2008 (1.5 hours)
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Soaring to Excellence
Libraries, the Universe, & Everything:
Serving Immigrant Populations
This teleconference begins with a look at the history of immigrants and libraries, and examines how to assess the needs of your community's immigrant population, including English as a Second Language materials, legal issues, work issues, and bi-lingual library resources.
Speakers: Bill Erbes and panel of experts
College of DuPage
Teleconference, Friday, April 7, 2006. (2 hours).
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Soaring to Excellence: the Best from the Web
Soaring to Excellence Series: Library 2.0 and Beyond
Love it or hate it, the Internet is often a librarian’s best friend - assisting us in serving our patrons and many times helping us do our jobs better. However, as the World Wide Web continues to grow at an exponential rate (blogs and wikis and RSS feeds - oh my!), many of us feel overwhelmed. Have you ever wished that everything could be simpler? Do you sometimes long for a list of websites that would get you through the most challenging of workdays? If you answered yes to either of these questions, then The Best From the Web is for you. Kelly Watson and a panel of experts have compiled a toolkit of the best the web has to offer library workers. Learn about web resources that will assist you in your everyday job, whether you work at a public desk or behind the scenes in tech services. Leave this session with your “best of the web” toolkit and make your job of providing the best information for your patrons easier. Speaker: Kelly Watson, Bensonville Community Public Library.
College of DuPage
Teleconference, April 13, 2007. (1.5 hours)
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The Difficult Guest
The hilarious follow-up video to The Guest. This video covers tough issues of dealing with difficult customers and how to make them happy.
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The Guest
The Guest has a brief but poignant message of treating customers as guests in your home, it has changed how countless businesses view their customers.
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The Ten Commandments
of Communicating
with People With Disabilities
This video helps supervisors and coworkers to communicate effectively with people with disabilities.
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What do you Say?
What do you Say? is fast paced, energetic and loaded with excitement and fun. The video challenges viewers with more than 30 awkward and sometimes overwhelming customer situations, then gives realistic, practical answers that can be used immediately.
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