TBLC Workshop Information

This course provides valuable insights for turning conflicts in the workplace into productive working relationships. Learn techniques to be more productive and improve your everyday interactions with others. Based on the book, Working With You Is Killing Me, by Katherine Crowley and Kathi Elster, participants will learn to free yourself from emotional traps at work.

Learning Objectives:

• Recognizes attitudes and behaviors that create conflict
• Learn how to handle workplace stress and deal with toxic relationships
• Resolve conflict with controlled confrontation and positive resolution skills

Who Should Attend:

Anyone who wants to better manage workplace conflict and create a positive outcome

Topic Category:		Administration and Library Management
Date:		04/20/2010
Day:		Tuesday
Time:		9:00 - 4:00
Class Length:		6 hour(s)
Format:		Face to Face
Cost:		Free to TBLC Members
Instructor:		HCC Corp. Trainer
Class Location:		TBLC
Address:		1202 Tech Blvd. Suite 202 Tampa, FL 33619
Directions:		Directions and a map are available at http://tblc.org/training/directions.php
Maximum Seats:		20
Reserved Seats:		6
Available Seats:		14