TBLC Workshop Information

Come join us and learn about Ask a Librarian, Florida’s virtual reference service. Librarians who will be a part of the service should attend this full day of training and practice. Repeat attendees are always welcome.

Training objectives:

• Understand how to use the InstantService software and develop a comfort level with providing chat reference assistance to patrons.
• Be able to identify the basics of a good virtual reference transaction.
• Understand the collaborative nature of the service as well as be familiar with digital resources available to assist them.

These objectives are met through a 5.5-hour training session that incorporates hands-on training with demonstrations and discussion on resources and reference tips.

Topic Category:		Ask A Librarian Training
Date:		06/30/2009
Day:		Tuesday
Time:		9:00 - 3:30
Class Length:		5.5 hour(s)
Cost:		Free
Instructor:		Traci Avet
Instructor Info:		Virtual Reference Coordinator
Class Location:		North Palm Beach Library
Address:		303 Anchorage Drive NPB, FL 33408
Maximum Seats:		11
Reserved Seats:		11
Available Seats:		0