Come join us and learn about Ask a Librarian, Florida’s virtual reference service. Librarians who will be a part of the service should attend this full day of training and practice. Repeat attendees are always welcome.
Training objectives:
- Understand how to use Instant Service software and develop a comfort level with the software to provide reference assistance to patrons.
- Be able to identify the basics of a good virtual reference transaction.
- Understand the collaborative nature of the service as well as be familiar with digital resources available to assist them.
These objectives are met through a 5.5-hour training session that incorporates hands-on training with demonstrations and discussion on resources and reference tips.
| Prerequisites: | | none |
| Topic Category: | | Ask A Librarian Training |
| Date: | | 07/20/2009 |
| Day: | | Monday |
| Time: | | 9:00 am - 3:30 pm |
| Class Length: | | 5.5 hour(s) |
| Instructor: | | Traci Avet |
| Instructor Info: | | Virtual Reference Coordinator |
| Class Location: | | Florida Keys Community College Library |
| Address: | | 5901 College Road
Key West, FL 33040 |
| Location Info: | | The library is located on the 2nd floor of building A. |
| Maximum Seats: | | 15 |
| Reserved Seats: | | 4 |
| Available Seats: | | 11 |
